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Exceeding your passenger
expectations made easy

Use the leading machine learning engine
to reduce
the service handling time by 37% and
learn about
the contact center gaps in training

How Does AI works for travel?

Automatic customer
intent detection

Automatic detection of customer
intent for Emails,
chats and other
communication channels

No need for surveys to
understand satisfaction

Our sentiment analysis finds the best
and worse answers from your historical
data and feeds it back to the managers

Automation & Smart
suggestions

Smart suggestions for complex
scenarios
or full automation for
simple topics
Airlines want to meet customer
expectations faster
It's not easy to understand where are your gaps in
training, when you manage large teams, often in
different sites. Reps AI read customer emails and
chat to automatically put invoices, assign loyalty
cards to orders and unlock time for the team.
Integrates with your existing platforms
Oracle Zendesk Navitaire Salesforce Kana Pure Cloud Aero CRS
Oracle
Zendesk
Navitaire
Salesforce
Kana
Pure Cloud
Aero CRS

Within 48hr we'll show you where to save time for your team - and how to do it!

Reps delivers precise solutions to complex
customer problems to dramatically enrich your
self-service experience. Learn how you can:
  • Reduce case volume by 7-15% from day one
  • Instantly drive higher customer satisfaction
  • Offer great self-service crosses all channels
  • Integrate seamlessly with existing software
Watch a live demo on your account - no IT needed