Multi-site rollout certifies thousands and drives daily execution

The challenge.

The Coca-Cola Company needed to modernize how it built and tracked frontline readiness across manufacturing plants in India. Manual checklists and inconsistent workflows made it difficult to know who was certified, who was prepared, and where interventions were needed. Safety, quality, and operational performance were all at risk without a system to ensure speed, visibility, and consistency across the network.

The solution: a system for readiness, credibility, and field momentum

Reps became the system of execution for frontline plant teams. What began as a pilot at one site expanded into a multi-location rollout. The platform delivered mobile-first plays tied to critical processes, replacing fragmented reporting with clear operational signal.

Key actions included:

• Launching targeted plays tied to safety, quality, and core manufacturing procedures
  
• Providing real-time visibility into readiness through structured workflows and completion dashboards
• Delivering fast, daily execution touchpoints embedded in frontline routines

Execution became continuous, measurable, and connected to plant-floor outcomes.

The outcome: readiness built into daily plant operations

Fast, scalable rollout

The program expanded from a single plant to multiple manufacturing sites, with thousands of frontline certifications tied to real workflows

Execution aligned to outcomes

Readiness was tied directly to activities like equipment handling, packaging, and error reduction

Real-time visibility, faster action

Teams and leaders gained a shared view of capability, enabling proactive action before issues reached the floor

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"The motivation came from seeing progress in real time. Once the teams knew where they stood, everyone stepped up."
Manish, Operations Lead

About the client

The client is a Global FMCG Leader with a portfolio of iconic beverage brands. Its manufacturing network supports large-scale production, distribution, and quality operations. The company invests heavily in frontline execution to uphold its global standards for safety, performance, and operational excellence.