
A global networking provider needed to move beyond passive partner engagement. Traditional tactics like events, decks, and email campaigns created surface-level exposure but failed to drive follow-through. One distributor asked the core question: “How do we know if event attendance leads to product proficiency or revenue?”
There was no consistent system to activate new partners, track execution, or measure who was ready to sell. The provider lacked visibility into what happened after events—and whether it turned into action.
Reps became the system for turning interest into action across the provider’s distributor network. What started as a pilot quickly scaled into a core part of partner performance management.
Execution became visible, trackable, and tied to revenue outcomes.
Reps powers the welcome flow for new resellers, accelerating ramp and delivering consistent messaging across the long tail.
Leaders can now track who attended, who acted, and which plays translated to field behavior, allowing for optimized allocation of resources down to the individual seller level.
In five months, the provider saw a 216% uplift in upsell bookings across 17 distributors.
The program now covers 100% of focus distributors in 11 countries and has reached 450 partners and growing
"[Reps] connects us across partners, programs, and priorities. It helps our teams focus on what matters now while creating a record of who’s ready to execute and who needs support."
Melben, Partner Manager
The client is a global leader in networking, cybersecurity, and enterprise collaboration. Through its expansive channel ecosystem, it powers digital transformation for customers worldwide.
